Privacy Policy

Couleur Locale Kids believes it is very important that all personal information of the buyer is treated with the greatest care and security. Couleur Locale Kids will not provide the buyer's personal information to third parties, except when the information is necessary for the delivery of the order. When placing an order, Couleur Locale Kids needs the buyer's name, billing and delivery address and payment information to organize the delivery. Payment information is used solely to complete the payment process. Visits to the website are tracked for statistical purposes. Information about the number and frequency of visitors to our website is used for internal research and website improvement. However, this general information is anonymous and cannot be traced back to the individual website visitor.

This privacy policy describes how we handle the personal data we collect and how it is processed.

Identity of the processor of your data

For the purposes of data protection legislation, the data controller is COULEUR LOCALE KIDS BV, a limited liability company registered in Belgium (commercial register BE 0794.824.631) and with its registered office at Elsbroeken 30, 2320 Hoogstraten, Belgium.

We may collect the following information

  • Name
  • Contact information, including email address
  • Demographic information such as zip code, preferences and interests
  • Other information relevant to research and quotations


Couleur Locale Kids collects concerning information in order to get a picture of your needs and provide you with a better service, and more specifically for the following purposes:

  • to respond to your (online) inquiries about our products and/or services
  • to provide you with information about our products and/or services
  • to deliver the products you have ordered
  • to create loyalty cards and/or gift certificates
  • to verify your identity and financial details for payment of our products and/or services
  • to improve our services and customer satisfaction
  • to investigate complaints about our products and/or services (such as, among others, an error or discrepancy in a product, a delivery delay) or complaints related to our website
  • to comply with legal and regulatory obligations (such as billing)


How will your data be shared?

Couleur Locale Kids may share your personal data with any third party you have asked us to share your personal data with, such as Facebook or other social media, provided you have asked us to connect to your account.

Based on our legitimate interest, we may also share your personal data with third parties who assist us with our products. Some examples of third-party activities include IT services (such as website development, web server hosting, data analytics), payment services, suppliers, logistics delivery services. These companies will have access to your personal data, but only when strictly necessary to carry out their activities. They may not use your data for other purposes.

Your personal data will neither be sold nor rented to third parties.

We may disclose your personal data to comply with our legal obligations or in the interests of security, the public interest or law enforcement. For example, we may comply with a request from a law enforcement, regulatory or government agency. We may also disclose information in connection with actual or proposed litigation or to protect our property, safety, people and other rights and interests.

In the event that Couleur Locale Kids' business is sold or merged with another company, your information will be disclosed to a potential buyer's counsel and will be transferred to the new owners of the company. In that case, we will take appropriate measures to ensure the integrity and confidentiality of your personal data. However, the use of your personal data remains subject to our privacy policy.


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