Return Policy

Returns are made within 14 days after the buyer receives the package.

Buyer is entitled to exchange with unopened and unused or unworn products. The labels must not have been removed from the products. If we notice that there is damage to the returned product or if we notice that clothing has been worn, for example, we have the right to refuse the return. If not, the full amount (of the returned products, not the shipping costs) will be refunded to the buyer's account within 7 working days.

The return costs are always for the buyer's account.

The items must be sent together with the completed return form. This form can be found here. Without this form, we cannot find out who the package came from and cannot issue a refund.

All goods purchased in the physical store will only be exchanged against store credit.

Sales products will not be returned.

Return address:
Couleur Locale Kids
Lippenslaan 297
8300 Knokke